See what our clients have to say

I would like to thank the team for the assistance provided to me in this matter. For feedback purposes, my initial contact with the psychologist was excellent. It was quite the daunting experience and I was very quickly put at ease that the approach was purely health focussed and making a fair and accurate assessment. Likewise my experience with the practitioner left me feeling that considerable time and care was applied to my case to ensure the most equatable outcome was achieved.

I have only excellent reports for the team at medilinks and have already passed on your details to friends and colleagues.

Within 24hrs of being referred by my advocate I was contacted by Medilinks. I was given clear and detailed information about the process that would follow.
Mick spent alot of time explaining things to me and relieved my stress anxiety by providing information in a caring and considerate manner on a number of occasions.

The level of care and compassion I received from the Clinicians was incredible, second to none. I was treated like someone who matters, valued and respected at all times.
In just over a week both my Psychologist & Psychiatrist assessments were completed.

My experience with DVA had not been pleasant until Medilinks became involved. The team at Medilinks truly showed me exceptional care.
I cannot speak highly enough about your company and treatment of my claims. Thank you!

I had an outstanding experience with Medilinks while seeking assistance with my DVA mental health claims. From the very beginning, I felt like an integral part of the process, and they kept me well-informed at every stage. The team’s responsiveness to my inquiries and concerns was truly exceptional. Their in-depth knowledge of current documentation and legislation related to DVA claims was evident, and they expertly guided me through the entire process. I was also impressed by their use of online health services for a swift and accurate mental health assessment, which expedited the process. The quick turnaround time was an added bonus. I highly recommend Medilinks to any veteran in need of DVA mental health claim support – they are a dedicated and knowledgeable team that genuinely cares about veterans’ well-being.

From the outset, I was struck by the personalised approach of the Medilinks team. Unlike previous encounters, I felt like an individual whose needs were genuinely understood and prioritised. The speed and efficiency of their services were remarkable, but what truly set them apart was their ability to see beyond the surface. The psychiatrists and psychologists at Medilinks didn’t just administer questionnaires; they listened with empathy as I shared my traumatic experiences. While maintaining objectivity in assessing my service injuries, they conveyed genuine compassion, making me feel truly seen and heard. I left each assessment session reassured, knowing that there are veteran organisations like Medilinks dedicated to navigating the labyrinth of the DVA system with care and compassion. I cannot overstate my gratitude to the Medilinks staff and medical professionals. Their professionalism, coupled with genuine concern, is unparalleled. They go above and beyond to ensure that every individual under their care receives the support they deserve.

I wanted to provide you with feedback in regard to the psychiatric report provided by Medilinks in regard to one of my clients.

The communication between Medilinks and me was excellent, providing me with clarity in regard to the process, including the means by which I was subsequently able to obtain a copy of the report from DVA.

Your psychiatrist was clearly able to establish a relationship of trust with my client very early in the process and she is a client who readily resorts to defensive mechanisms due to her ADF history

As to the report itself, it has provided DVA with a very thorough understanding of my client’s history and current situation although I have no doubt that should they accept liability for her soon-to-be-claimed mental health conditions they will still require completion of their exhaustive 22 page questionnaires.
The report has enabled me to compile compelling Statements of Attribution that are with my client at the moment for her approval. Once she is happy, I will submit her claims.

Thanks again for your timely and effective support in this matter: I will not hesitate to use you again.